Effective Date: July 13, 2026
Welcome to Volkhr. These Terms of Service ("Terms") govern your access to and use of the Volkhr website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
Throughout these Terms, the words "Volkhr," "we," "our," and "us" refer to Volkhr, while "you" and "your" refer to the customer or website user.
1. Acceptance of Terms
By accessing or using our website, you confirm that:
- You are at least 18 years old or have the permission of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
- You will use the website in accordance with these Terms and all applicable laws and regulations.
If you do not agree to these Terms, you should discontinue use of the website immediately.
2. Changes to These Terms
Volkhr reserves the right to modify or update these Terms at any time to reflect changes in our business practices, legal requirements, or services.
Updated versions become effective once posted on our website. Continued use of the website after changes are published constitutes acceptance of the revised Terms.
We encourage customers to review these Terms periodically.
3. Products and Availability
Volkhr offers fashion apparel, including but not limited to:
- Skirts
- Midi Dresses
- Maxi Dresses
- Kimonos
All products are subject to availability.
Although we strive to maintain accurate inventory, certain items may become unavailable after an order has been placed. If this occurs, we will notify you and provide available options.
We reserve the right to discontinue products or modify product offerings without prior notice.
4. Product Information
We make every reasonable effort to ensure that product descriptions, sizing information, specifications, and images are accurate.
However:
- Colors may appear differently depending on your screen or device settings.
- Measurements may vary slightly due to manufacturing tolerances.
- Product packaging may differ from images shown on the website.
Minor variations do not constitute product defects.
5. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to:
- Correct pricing errors.
- Update prices without prior notice.
- Modify promotions or discounts.
- Cancel orders affected by obvious pricing mistakes.
If an order is impacted by a pricing error, we will notify you before proceeding whenever possible.
6. Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to:
- Accept or decline any order.
- Limit quantities purchased.
- Cancel orders suspected of fraud or unauthorized activity.
- Refuse transactions that violate these Terms.
After an order is successfully placed, you will receive an order confirmation email acknowledging receipt of your purchase request.
7. Payment
Payment is required at the time an order is placed.
By submitting payment information, you represent that:
- You are authorized to use the selected payment method.
- The billing information provided is accurate.
- Sufficient funds are available to complete the transaction.
Orders will not be processed until payment has been successfully authorized.
8. Taxes
Applicable sales taxes will be calculated according to the shipping destination and relevant legal requirements.
Customers are responsible for any taxes, duties, or government charges required by applicable law.
9. Shipping
Shipping, processing times, delivery estimates, and shipping charges are governed by our Shipping Policy.
Delivery dates are estimates and are not guaranteed.
Volkhr is not responsible for delays caused by shipping carriers, weather events, or circumstances beyond our reasonable control.
10. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review that policy before requesting a return or refund.
Approved refunds are processed according to the timelines described in the Return & Refund Policy.
11. Order Cancellations
Orders may be canceled only before they enter processing.
Once processing has begun or an order has shipped, cancellation may no longer be possible.
Eligible products may still qualify for return under our Return & Refund Policy after delivery.
12. Customer Responsibilities
By using our website, you agree to:
- Provide accurate information.
- Maintain current contact details.
- Review order information before submitting payment.
- Use the website only for lawful purposes.
- Respect applicable laws and regulations.
You agree not to misuse or interfere with the operation of the website.
13. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with website functionality.
- Impersonate another individual or organization.
- Submit false or misleading information.
- Engage in fraudulent purchasing activity.
- Copy or reproduce website content without permission.
- Violate the intellectual property rights of Volkhr or third parties.
Violation of these Terms may result in suspension or termination of access.
14. Intellectual Property
All content available on the Volkhr website, including but not limited to:
- Logos
- Product images
- Graphics
- Website design
- Text
- Icons
- Product descriptions
- Layouts
- Trademarks
is owned by or licensed to Volkhr and is protected by applicable intellectual property laws.
No portion of the website may be copied, reproduced, distributed, modified, or used without prior written permission.
15. User Content
If you submit reviews, comments, photographs, suggestions, or other content, you grant Volkhr a non-exclusive, worldwide, royalty-free license to use, display, reproduce, publish, and distribute that content in connection with our business operations.
You represent that your submitted content:
- Is accurate.
- Does not infringe the rights of others.
- Does not contain unlawful, offensive, or harmful material.
We reserve the right to remove content that violates these Terms.
16. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you acknowledge that your information may be collected, processed, and used as described in that policy.
17. Third-Party Services
Our website may include links to third-party websites or services for your convenience.
Volkhr does not control or endorse third-party websites and is not responsible for:
- Their content.
- Privacy practices.
- Availability.
- Products or services they provide.
Your use of third-party websites is at your own discretion.
18. Disclaimer of Warranties
The website and all products and services are provided on an "as available" and "as is" basis to the fullest extent permitted by applicable law.
While we strive to provide accurate information and reliable service, Volkhr does not guarantee that:
- The website will always be uninterrupted or error-free.
- Product descriptions are completely free of inaccuracies.
- Technical issues will never occur.
- Website availability will be continuous.
Nothing in these Terms limits any rights or warranties that cannot be excluded under applicable law.
19. Limitation of Liability
To the maximum extent permitted by law, Volkhr shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website.
- Inability to access the website.
- Product delays.
- Shipping interruptions.
- Data loss.
- Technical issues.
- Third-party services.
Where liability cannot be excluded by law, our liability will be limited to the amount paid for the applicable order.
20. Indemnification
You agree to indemnify and hold harmless Volkhr, its affiliates, employees, officers, and representatives from any claims, damages, liabilities, expenses, or legal costs arising from:
- Your misuse of the website.
- Your violation of these Terms.
- Your violation of applicable laws.
- Your infringement of another person's rights.
21. Force Majeure
Volkhr shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:
- Natural disasters.
- Severe weather.
- Floods.
- Fires.
- Pandemics.
- Government actions.
- Transportation disruptions.
- Labor disputes.
- Power outages.
- Internet failures.
Performance will resume as soon as reasonably practicable after the event has ended.
22. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
23. Waiver
Failure by Volkhr to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available to us.
24. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website, constitute the entire agreement between you and Volkhr regarding your use of our website and services.
25. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Volkhr operates, without regard to conflict of law principles.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.
26. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Volkhr
Customer Support Email: support@volkhr.com
Customer Support Hours
Monday – Saturday: 8:00 AM – 7:00 PM (EST)
We are committed to responding to inquiries as promptly as possible during our regular business hours.